Betjeeapp Privacy Policy — How We Protect Your Information

Betjeeapp is fully committed to protecting its users' privacy. This Privacy Policy applies to the betjeeapp website, mobile app, and all digital services. It comes into effect whenever you register, log in, or use any of our services.

This policy exists to clearly explain what information betjeeapp collects, why we collect it, how long we keep it, and what rights you have. We believe trust cannot exist without transparency.

Betjeeapp collects information in three main ways: details you provide directly (during registration), data generated automatically while you use our services, and information required for payment verification.

Information collected at registration:

• A Full name (as shown on national ID card)
• B Date of birth (for age verification)
• C Mobile Number (for OTP verification)
• D Email address (optional, for notifications)
• E Payment Account Number (bKash/Nagad/Rocket)

Information Collected During KYC Verification:

• A Photo of national ID card or birth registration certificate
• B Selfie photo (for identity verification)

Automatically collected information:

• A IP address and device type
• B Browser & Operating System Information
• C Logs of where you were on the platform and for how long
• D Betting & gaming history
• E Transaction time and amount

Betjeeapp collects data only for specific, legitimate purposes. Every piece of information we collect has a clear reason behind it.

• A Account Management: For registration, login, and account security
• B Age verification: To ensure only 18+ users can access the platform
• C Payment Processing: To process deposits and withdrawals correctly
• D To comply with AML requirements: To comply with anti-money laundering regulations
• E Service Improvement: To understand which games and features are used most
• ch Relevant offers: To send you promotions tailored to your preferences
• ch Fraud prevention: To detect and prevent suspicious activity
• j Support Services: To resolve your issues quickly

Betjeeapp never sells your data to advertising companies or shares it with third parties for the purpose of displaying ads.

Betjeeapp's servers are hosted in industry-standard data centers. All data is stored in encrypted form, and multiple layers of security are in place to prevent unauthorized server access.

• A Personal identification data — up to 2 years after account closure
• B Financial transaction records — up to 5 years (as required by law)
• C Cookie & session data — 30 days to 1 year (depending on type)
• D Support conversations — retained for up to 1 year

After the retention period, your data is securely deleted or anonymized so you can never be identified from it in the future.

Betjeeapp never sells your personal data. In limited circumstances, certain information may be shared with specific third parties — always for the purpose of delivering services and under strict confidentiality agreements.

• A Payment Provider: Necessary transaction details are shared with bKash/Nagad/Rocket to verify payments
• B Game Providers: Limited session data shared with providers such as Evolution and Pragmatic Play for game operation purposes
• C Legal Authorities: In response to a court order or valid request from a government authority
• D Fraud prevention: For verification against international AML databases

All third parties that betjeeapp works with comply with GDPR or equivalent privacy standards. We regularly review our partners' compliance with these requirements.

Betjeeapp's website and app use cookies — small files stored in your browser or device. They help improve your experience and keep our services running smoothly.

You can disable all cookies except session and security cookies through your browser settings. Note that some features may not work properly if you do.

Betjeeapp uses industry-leading technology to protect your data. Security operates across multiple layers, not just one.

• A SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
• B Two-Factor Authentication: Secondary verification for login and withdrawals
• C Firewall: Advanced firewall protection against unauthorized access
• D DDoS Protection: Server attack prevention measures
• E Regular audits: Third-party security experts conduct regular security audits
• ch Encrypted Storage: Stored data is also kept in encrypted form
• ch Access Control: betjeeapp staff have access only to the data necessary for their role

You have several important rights regarding your personal data at betjeeapp. To exercise any of these rights, contact us at support@betjeeapp.click or via live chat.

• A Right to Know: You can request a copy of the data betjeeapp holds about you and we will provide it
• B Right to Correction: You can request a correction if any of your information is inaccurate
• C Right to Erasure: You may request deletion of your data upon account closure, unless we are required to retain it by law
• D Right to Object: You can object to the processing of your data for specific purposes
• E Right to Portability: You can request an export of your data in a standard, portable format
• ch Right to Withdraw Consent: You can withdraw consent for marketing communications at any time.

Betjeeapp will generally respond to requests within 7 business days. For complex cases, this may extend to 30 days.

Betjeeapp is strictly for users aged 18 and over. We never knowingly collect personal information from anyone under 18.

If a parent or guardian believes their minor child has created an account on betjeeapp, please email support@betjeeapp.click immediately. betjeeapp will promptly investigate the account, take the necessary action, and delete all collected data.

Betjeeapp may update this Privacy Policy when necessary — for example, due to changes in law, the introduction of new services, or security improvements.

Users will be notified in advance by email or platform notification whenever significant changes are made. For minor updates, only the "Last Updated" date on this page will change.